HVAC Service Delivery Leader

Johnson Controls, Inc.; Littleton (CO); On-site; USD 90,000 - 120,000; Full time

Job summary

Johnson Controls seeks a seasoned service account leader to drive profitability and growth across the customer base. You will oversee labor and materials initiatives, manage relationships, and ensure safety and compliance across the service team.

The role emphasizes budget planning, staffing, performance reviews, and continuous improvement of service delivery, requiring strong communication and leadership skills. A technical foundation in HVAC or building controls supports success.

Qualifications

• Three or more years of management experience in a similar service deliverable environment.
• Strong ability to prioritize work activities for the team, scheduling, and lead a diverse team.
• Strong interpersonal, customer service, negotiating skills.
• Demonstrated competence in writing and verbal communication skills.

Responsibilities

• Lead service customer account leadership, including labor and material growth and execution of the Service business.
• Drive profitability and productivity of the team; manage customer relationship development and satisfaction.
• Oversee employee development, retention and safety program compliance.

Skills

Leadership

Customer service

Communication

Prioritization

Education

Diploma in Electronic or Mechanical Systems

Tools

MS Office

Windows

Job description

Johnson Controls seeks a seasoned service account leader to drive profitability and growth across the customer base. You will oversee labor and materials initiatives, manage relationships, and ensure safety and compliance across the service team.

The role emphasizes budget planning, staffing, performance reviews, and continuous improvement of service delivery, requiring strong communication and leadership skills. A technical foundation in HVAC or building controls supports success.