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Full Time Lancaster, PA, US
Sign-On Bonus Available for Qualified Candidates!
Neffsville Plumbing, Heating & Cooling is a trusted residential home-services company serving homeowners throughout Lancaster County and the surrounding communities. We are committed to delivering exceptional customer service and providing reliable heating, cooling, and plumbing solutions to the customers who depend on us.
Our team is built on integrity, teamwork, and a commitment to treating every customer's home like our own. We invest in our employees, celebrate their success, and provide the tools, resources, and support needed to build rewarding careers.
Position Summary
Neffsville Plumbing, Heating & Cooling is seeking an experienced, results-drivenHVAC Home Comfort Advisor to join our growing team inLancaster, PA.
As a Home Comfort Advisor, you will meet directly with homeowners to understand their heating and cooling needs and recommend HVAC solutions that best fit their home, comfort goals, and budget. You'll guide customers through the entire sales process, prepare accurate proposals, and work closely with our installation and operations teams to create a seamless experience from the initial consultation through installation.
We're looking for a confident, consultative sales professional who knows how to build trust, uncover customer needs, and help homeowners make informed decisions about one of the most important investments in their home.
This is a100% commission-based W-2 position with uncapped earning potential.
What You'll Do
- Meet with homeowners throughout the Lancaster service area to assess their heating and cooling needs and recommend appropriate HVAC solutions.
- Build rapport, establish trust, and create an exceptional customer experience.
- Present HVAC equipment and system options in a clear, consultative manner.
- Explain product features, benefits, financing options, available promotions, and pricing.
- Prepare detailed sales proposals and guide homeowners through the purchasing process.
- Negotiate and close sales while maintaining a customer-first approach.
- Maintain current knowledge of HVAC products, promotions, financing programs, and industry trends.
- Take accurate measurements and document installation requirements.
- Prepare complete material lists and job details to support efficient installations.
- Ensure proposals contain the information needed for a smooth transition from sale to installation.
- Partner closely with the Parts Team, Installation Coordinator, and installation crews.
- Communicate customer expectations and job requirements clearly to operational teams.
- Help address questions and resolve issues throughout the sales-to-installation process.
Sales Performance & Business Development
- Meet or exceed individual sales, conversion, and revenue goals.
- Maintain accurate customer records, proposals, and sales documentation.
- Identify opportunities to increase sales and strengthen Neffsville's presence throughout the Lancaster market.
- Develop a strong understanding of homeowner needs and opportunities within the assigned service area.
- Collaborate with leadership, technicians, installers, and customer service teams to continuously improve the customer experience.
- Perform additional duties as assigned.
Required Qualifications
- High school diploma or equivalent.
- Minimum of two years of sales experience.
- Demonstrated ability to build rapport, establish trust, and close sales.
- Strong consultative selling, negotiation, and presentation skills.
- Excellent verbal, written, and interpersonal communication skills.
- Self-motivated, goal-oriented, and comfortable working in a commission-based environment.
- Strong organizational skills and attention to detail.
- Ability to work independently while collaborating effectively with installation and operations teams.
- Flexibility to work evenings and weekends based on customer appointment needs.
- Valid driver's license and ability to meet company driving requirements.
Preferred Qualifications
- Previous experience as an HVAC Comfort Advisor, Home Comfort Advisor, HVAC Sales Consultant, or Residential Sales Consultant.
- Residential HVAC sales experience strongly preferred.
- Experience selling HVAC equipment, plumbing services, home improvements, or other residential home-services solutions.
- Familiarity with residential HVAC systems, equipment sizing, and installation requirements.
- Experience preparing proposals and coordinating sold work with installation teams.
- Proven success in a performance-driven, commission-based sales environment.
Work Environment & Physical Requirements
- Position involves regular travel to residential customer locations throughout Lancaster County and surrounding service areas.
- Ability to climb ladders and access elevated areas as needed.
- Ability to enter attics, crawl spaces, basements, and other confined areas to assess HVAC systems.
- Ability to work in varying indoor and outdoor temperatures and weather conditions.
- Ability to safely perform measurements and equipment assessments.
Schedule & Service Area
This is a full-time position based out ofNeffsville Plumbing, Heating & Cooling in Lancaster, PA, supporting homeowners throughout Lancaster County and surrounding communities.
The schedule is flexible based on customer appointments and business needs. Evening and weekend availability is required.
- 100% commission-based compensation.
- $95,000–$130,000+ potential annual earnings.
- Uncapped commission opportunity.
- Weekly pay.
Company-Provided Resources
- Company vehicle.
- Company-provided uniforms.
- Support from experienced installation, operations, and customer service teams.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Short- and long-term disability coverage.
- Life insurance.
- Employee Assistance Program.
- Career development and growth opportunities.
Build Your Career with Neffsville!
Neffsville Plumbing, Heating & Cooling is an Equal Opportunity Employer.