HVAC Service Technician

neffsville plumbing,heating,&cooling services; Lancaster (Lancaster County); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid holidays

Training programs

Career advancement

Job summary

Neffsville Heating, Cooling & Plumbing is seeking experienced HVAC Service Technicians to diagnose, repair, and maintain residential and light commercial systems in the Lancaster area.

The role offers a Friday–Monday four 10-hour shift schedule, guaranteed hours, overtime, and minimal on-call, with tools, a take-home truck, and competitive pay up to $70/hour plus weekly bonuses.

Qualifications

• Three or more years of residential or light commercial HVAC experience.
• Availability to work Friday through Monday, four 10-hour shifts.
• Strong HVAC diagnostic, troubleshooting, and mechanical skills.
• Knowledge of residential heating and cooling systems, components, and repair techniques.
• Excellent communication and customer service skills.
• Ability to work independently and collaborate with a team.
• Strong work ethic and commitment to quality workmanship.
• Valid driver's license and ability to meet company driving requirements.
• Ability to safely lift, carry, and move HVAC tools, equipment, and materials.

Responsibilities

• Diagnose, troubleshoot, repair, and maintain residential and light commercial HVAC systems.
• Service heating, ventilation, and air conditioning equipment, including thermostats and controls.
• Perform preventive maintenance, system inspections, and equipment evaluations.
• Identify system concerns and recommend appropriate repair or replacement solutions.
• Ensure all work meets applicable safety standards, codes, and company procedures.
• Deliver a professional, positive customer experience on every service call.
• Clearly explain system issues, recommended solutions, and completed repairs.
• Communicate effectively with customers, Dispatch, and other team members.
• Accurately document work orders, materials used, service findings, and recommendations.
• Maintain a professional appearance and treat customers' homes with care and respect.
• Coordinate with Dispatch to support efficient scheduling and routing.

Skills

HVAC experience

Diagnostic skills

Customer service

Independent worker

Strong work ethic

Driver's license

Physical strength

Team collaboration

Education

High school diploma

HVAC certifications

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Lancaster, PA, US

3 days ago Requisition ID: 1715

Salary Range: $30.00 To $45.00 Hourly

Location: Lancaster, PA

Department: HVAC Service

Employment Type: Full-Time

Compensation: Earn up to $70 per hour, weekly bonus incentives

Schedule: Friday–Monday | Four 10-hour shifts

Additional Opportunities: Guaranteed hours, overtime, and minimal to no on-call

Neffsville Heating, Cooling & Plumbing is a trusted residential home-services provider serving homeowners throughout the Lancaster area. We are growing and looking for experienced HVAC Service Technicians who take pride in their workmanship, deliver exceptional customer service, and want to build a long-term career with a supportive team.

We invest in our employees through training, development, recognition, and opportunities for advancement. Our technicians receive the tools, resources, and support needed to succeed.

Position Summary

In this role, you will diagnose, repair, and maintain residential and light commercial heating and cooling systems while providing homeowners with knowledgeable, professional service. The ideal candidate has strong diagnostic skills, takes ownership of each service call, and is committed to delivering quality workmanship and an exceptional customer experience.

This position offers a Friday–Monday schedule with four 10-hour shifts, guaranteed hours, overtime opportunities, and minimal to no on-call requirements.

What You’ll Do

• Diagnose, troubleshoot, repair, and maintain residential and light commercial HVAC systems.
• Service heating, ventilation, and air conditioning equipment, including associated thermostats and controls.
• Perform preventive maintenance, system inspections, and equipment evaluations.
• Identify system concerns and recommend appropriate repair or replacement solutions.
• Ensure all work meets applicable safety standards, codes, and company procedures.
• Customer Service & Communication
• Deliver a professional, positive customer experience on every service call.
• Clearly explain system issues, recommended solutions, and completed repairs.
• Communicate effectively with customers, Dispatch, and other team members.
• Accurately document work orders, materials used, service findings, and recommendations.
• Maintain a professional appearance and treat customers' homes with care and respect.

Operational Excellence

• Coordinate with Dispatch to support efficient scheduling and routing.
• Maintain a clean, organized, and fully stocked company service vehicle.
• Properly operate and maintain company-provided tools and equipment.
• Participate in training and professional development opportunities.
• Perform additional duties as assigned.

What We’re Looking For

Required Qualifications

• Three or more years of residential or light commercial HVAC experience.
• Availability to work Friday through Monday, four 10-hour shifts.
• Strong HVAC diagnostic, troubleshooting, and mechanical skills.
• Knowledge of residential heating and cooling systems, components, and repair techniques.
• Excellent communication and customer service skills.
• Ability to work independently and collaborate with a team.
• Strong work ethic and commitment to quality workmanship.
• Valid driver's license and ability to meet company driving requirements.
• Ability to safely lift, carry, and move HVAC tools, equipment, and materials.

Preferred Qualifications

• High school diploma or equivalent.
• Technical school education or HVAC-related certifications.
• Experience servicing a variety of residential heating and cooling systems.

Schedule

• This is a full-time position with a dedicated four-day work week.
• Friday–Monday: Four 10-hour shifts.
• Guaranteed hours.
• Overtime opportunities.
• Minimal to no on-call requirements.
• Steady, year-round customer demand.
• Earn up to $70 per hour with incentives.
• Weekly bonus incentives.
• Guaranteed hours and overtime opportunities.
• Company-Provided Tools & Resources
• Fully stocked take-home company truck.
• Gas card and E-ZPass.
• Company-provided cell phone and tablet.
• No need to report to the shop every day.

Benefits & Career Development

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Training and professional development programs.
• Employee rewards and recognition.
• Employee appreciation events.
• Opportunities for career advancement.

Work Environment & Physical Requirements

• Work is performed primarily in residential homes and service environments.
• Ability to stand, walk, bend, kneel, climb, and work in confined spaces, including attics and crawl spaces.
• Ability to safely lift and move HVAC equipment, tools, and materials.
• Ability to work in varying indoor and outdoor temperatures and weather conditions.
• Must follow company safety procedures and applicable HVAC codes.

This job description is not intended to be an exhaustive list of all responsibilities, qualifications, or working conditions associated with the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

Neffsville Heating, Cooling & Plumbing is an Equal Opportunity Employer.