HVAC Project Intake Coordinator

Johnson Barrow INC; Seattle (WA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement savings plan with a

Paid time off

Tuition reimbursement

Professional development and training

Gym membership reimbursement

Job summary

Johnson Barrow INC in Seattle, WA coordinates commercial HVAC projects and post-sale support. This role handles administrative tasks, order entry, and customer service to ensure on-time delivery and accurate information.

You will work with engineers, contractors, and facility owners, resolve product availability issues, and look for process improvements. The environment is fast-paced, with bonus incentives and opportunities for professional growth.

Qualifications

• Creative problem solver with the ability to resolve conflicts and determine a path forward.
• Excellent communication and customer service skills.
• Self-starting, dependable, accepts ownership, drives own goals/performance.
• Ability to learn and interpret technical and contractual language.

Responsibilities

• Provide customer service regarding material and order status via phone and/or email.
• Complete order entry or quote preparation of commercial HVAC equipment using QuickBooks or manufacturer's software.
• Coordinate with factories/manufacturers to ensure on-time delivery of product.
• Proactively identify opportunities to improve the flow of product and process.
• Perform analytical and administrative tasks.
• Work with key personnel to optimize our costs and customer service.

Skills

Creative problem solver

Excellent communication

Customer service

Self-starter

Job description

Johnson Barrow INC in Seattle, WA coordinates commercial HVAC projects and post-sale support. This role handles administrative tasks, order entry, and customer service to ensure on-time delivery and accurate information.

You will work with engineers, contractors, and facility owners, resolve product availability issues, and look for process improvements. The environment is fast-paced, with bonus incentives and opportunities for professional growth.