HVAC, Plumbing & Electrical Dispatch Pro

Guaranteed Service; Manasquan (NJ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) plan

Job summary

Guaranteed Service is seeking an organized Dispatcher for HVAC, plumbing, and electrical services in New Jersey. This full-time role offers a starting pay of $25.00 per hour and a path to growth within a growing home services company.

You will schedule technicians, optimize routes, and maintain clear communication with customers and team members, delivering reliable, 5-star service every day.

Join a team that values people, training, and career growth.

Qualifications

• ServiceTitan experience preferred.
• Dispatching experience in HVAC/plumbing/electrical or residential services.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to multitask in a fast-paced environment.
• Confidence in quick decision-making under schedule changes.
• Strong problem-solving skills and attention to detail.
• Calm, professional demeanor under pressure.
• Positive, team-oriented attitude and commitment to customer service.
• Proficient with scheduling software and CRM systems.

Responsibilities

• Efficiently schedule and dispatch technicians by availability, skill, and location.
• Monitor and optimize technician schedules daily.
• Make proactive morning and late-day appointment confirmations.
• Communicate clearly with customers and technicians for timely service.
• Prepare and manage monthly schedules using scheduling software.
• Respond quickly to schedule changes and cancellations.
• Ensure jobs are closed out, payments collected, and documentation accurate.
• Collaborate with customer service, techs, and management.
• Deliver 5-star service through communication, problem-solving, and attention to detail.

Skills

Communication skills

Organization

Time management

Multitasking

Decision making

Problem solving

Calm under pressure

Team player

Customer service

Computer skills

Tools

ServiceTitan

Scheduling software

Job description

Guaranteed Service is seeking an organized Dispatcher for HVAC, plumbing, and electrical services in New Jersey. This full-time role offers a starting pay of $25.00 per hour and a path to growth within a growing home services company.

You will schedule technicians, optimize routes, and maintain clear communication with customers and team members, delivering reliable, 5-star service every day.

Join a team that values people, training, and career growth.