HVAC Customer Service Dispatcher - Fast-Paced Career Growth

Efficient Air Service, LLC; Riverdale (NJ); In loco; USD 23.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Life insurance

401K with match

PTO

Year-round work

Descrizione del lavoro

Efficient Air Service in Riverdale, NJ, seeks a Customer Service Representative to join a fast-paced team. You will handle dispatch-related inquiries, support technicians and sales, and maintain clear customer communications.

The role requires 1–3 years in customer service or HVAC dispatch, strong grammar and phone skills, and proficiency with Microsoft Office. HVAC/Service Titan/QuickBooks knowledge is a plus; full-time hours with competitive compensation and benefits.

Competenze

• 1-3 years of customer service and/or HVAC dispatcher experience
• Intermediate knowledge of concepts, practices, and procedures related to dispatching
• Excellent grammar and writing skills
• Great phone skills are required!
• Light Sales experience a plus
• Proficient in Microsoft Office applications (Outlook, Excel, Word)
• Customer service skills
• Physical ability to sit for long periods of time
• HVAC office experience a plus but not required
• Knowledge of Service Titan and Quickbooks is a plus

Conoscenze

Customer service

Phone skills

Grammar & writing

Time management

Organization

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office

Service Titan

QuickBooks

Descrizione del lavoro

Efficient Air Service in Riverdale, NJ, seeks a Customer Service Representative to join a fast-paced team. You will handle dispatch-related inquiries, support technicians and sales, and maintain clear customer communications.

The role requires 1–3 years in customer service or HVAC dispatch, strong grammar and phone skills, and proficiency with Microsoft Office. HVAC/Service Titan/QuickBooks knowledge is a plus; full-time hours with competitive compensation and benefits.