HVAC & Plumbing Dispatch Coordinator

Jazz Home Services; Pleasanton (CA); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

Jazz Home Services, located in Pleasanton, California, is searching for a Dispatcher to oversee the dispatch of technicians for HVAC and plumbing services. As part of a company with over 30 years of service, you will manage customer inquiries and support our teams effectively.

The ideal candidate will have at least one year of experience in customer service, strong attention to detail, and reliable transportation. A variety of employee benefits including health insurance and a retirement plan are provided.

Qualifications

• 1+ years of customer service experience.
• 1+ year of call center experience.
• 1+ year of dispatching experience.

Responsibilities

• Dispatch technicians to customer homes.
• Booking in-bound calls and emails from customers.
• Selling products and services to existing customers.

Skills

Customer service experience

Call center experience

Dispatching experience

Attention to detail

Reliable transportation

Computer/software knowledge

Job description

Jazz Home Services, located in Pleasanton, California, is searching for a Dispatcher to oversee the dispatch of technicians for HVAC and plumbing services. As part of a company with over 30 years of service, you will manage customer inquiries and support our teams effectively.

The ideal candidate will have at least one year of experience in customer service, strong attention to detail, and reliable transportation. A variety of employee benefits including health insurance and a retirement plan are provided.