HVAC Parts Counter Specialist

Baker Distributing Company; Santa Ana (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

Baker Distributing Company LLC is hiring a Counter Sales Associate in Santa Ana to manage the sales counter for HVAC equipment, parts, and supplies. You will deliver strong customer service in a sales-driven setting, assist with sourcing parts, and help maintain organized showroom inventory.

The role requires interaction with dealers and end users, up-selling opportunities, and ensuring a safe, clean workspace while following all company protocols.

Qualifications

• Demonstrated experience with HVAC equipment in wholesale distribution.
• Strong customer service mindset with problem-solving and relationship-building.
• Ability to manage multiple tasks in a dynamic, fast-paced environment; accommodations provided as needed.
• Proficiency in English to comply with safety standards, trainings, and procedures.

Responsibilities

• Represent Baker Distributing Company as a leader in the industry, ensuring maximum sales.
• Interact with internal and outside salespeople, vendors and contractors.
• Maintain showroom merchandising and restock products.
• Resolve customer relations problems with dealers and end users.
• Process sales orders and upsell related items.
• Assist walk-in and telephone customers with sourcing, shipping parts, and inventory control.

Skills

Customer service

Interpersonal skills

Sales mindset

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Baker Distributing Company LLC is hiring a Counter Sales Associate in Santa Ana to manage the sales counter for HVAC equipment, parts, and supplies. You will deliver strong customer service in a sales-driven setting, assist with sourcing parts, and help maintain organized showroom inventory.

The role requires interaction with dealers and end users, up-selling opportunities, and ensuring a safe, clean workspace while following all company protocols.