HVAC Counter Sales Pro | Customer & Parts Expert

Baker Distributing Company; Metairie (LA); Vor Ort; USD 28.000 - 38.000; Vollzeit

Zusammenfassung

Baker Distributing Company LLC is seeking a Counter Sales Associate to manage the sales counter at one of our wholesale HVAC distributors, carrying multiple brands and parts. The role focuses on delivering strong customer service in a sales-driven environment.

You will interact with internal and outside sales teams, vendors, and contractors, perform sales orders, assist customers, and help with parts sourcing, inventory control, and warranty administration, while maintaining a safe, organized

Qualifikationen

• High School Diploma or GED required; equivalent experience may be considered.
• Demonstrated experience with HVAC equipment in a wholesale distribution setting.
• Background in sales, operations, purchasing, or inventory management preferred.
• Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.
• Proficiency in Microsoft Office or similar productivity tools.

Aufgaben

• Represent Baker Distributing Company as a leader in the industry ensuring maximum sales.
• Interact with internal and outside salespeople, vendors and contractors.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.
• Arrange stock on shelves or racks in sales area and keeps merchandise in order.
• Apply suggestive selling techniques and up-sells to current and prospective customers.
• Follow all guidelines for the safe handling and storage of products.
• Maintain a professional and safe demeanor during all customer interactions.
• Conduct outgoing customer sales or service calls and resolve customer complaints.

Kenntnisse

Customer service

Sales mentality

Interpersonal skills

Problem solving

English communication

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Baker Distributing Company LLC is seeking a Counter Sales Associate to manage the sales counter at one of our wholesale HVAC distributors, carrying multiple brands and parts. The role focuses on delivering strong customer service in a sales-driven environment.

You will interact with internal and outside sales teams, vendors, and contractors, perform sales orders, assist customers, and help with parts sourcing, inventory control, and warranty administration, while maintaining a safe, organized