HVAC Counter Sales Pro - Customer & Parts Expert

Baker Distributing Company; Tifton (GA); On-site; USD 22,000 - 30,000; Full time

Job summary

Baker Distributing Company LLC is seeking a Counter Sales Associate to manage the sales counter at one of our HVAC wholesale locations. The role emphasizes strong customer service in a sales-driven environment, handling parts sourcing, warranty administration, and stock upkeep.

You will engage with dealers and end users, process sales orders, upsell related items, and maintain showroom merchandising while ensuring safety and accuracy in all transactions.

Qualifications

• High School Diploma or GED required; equivalent experience may be considered.
• Demonstrated experience with HVAC equipment in a wholesale distribution setting.
• Background in sales, operations, purchasing, or inventory management preferred.
• Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function.

Responsibilities

• Represent Baker Distributing Company as a leader in the industry ensuring maximum sales.
• Interact with internal and outside salespeople, vendors and contractors.
• Responsible for showroom merchandising and restocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Service walk-in and telephone customers and assist with sourcing and shipping parts, inventory control and warranty administration.
• Provide customer product and service needs by researching products via computer system, catalog, telephone or other reference sources.
• Arrange stock on shelves or racks in sales area and keep merchandise in order.
• Apply suggestive selling techniques and upsell to current and prospective customers.

Skills

Interpersonal skills

Customer service

Communication

Analytical ability

Problem solving

Independent & team work

Continuous improvement

English communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Baker Distributing Company LLC is seeking a Counter Sales Associate to manage the sales counter at one of our HVAC wholesale locations. The role emphasizes strong customer service in a sales-driven environment, handling parts sourcing, warranty administration, and stock upkeep.

You will engage with dealers and end users, process sales orders, upsell related items, and maintain showroom merchandising while ensuring safety and accuracy in all transactions.