HVAC Operations Leader — On-Site General Manager

At Your Service Heating & Air; Spartanburg (SC); On-site; USD 90,000 - 130,000; Full time

Job summary

At Your Service Heating & Air in Spartanburg, SC, seeks a General Manager to lead daily operations on-site for residential and commercial HVAC services. You will supervise staff, coordinate service and installation schedules, manage budgets, and drive profitability while ensuring high customer satisfaction.

The role also focuses on sales initiatives, service program development, and maintaining vendor relationships to ensure access to cost-effective parts and dependable service.

Qualifications

• Leadership and people management experience required for supervising staff.
• Operations management background in service-based businesses helps scheduling and delivery.
• Budgeting, forecasting, and KPI interpretation are essential.
• Strong customer relationship skills to ensure satisfaction and retention.
• Experience in sales and marketing to support service plans and upgrades.
• Excellent organization to coordinate multiple projects and priorities.
• Clear written and verbal communication with non-technical customers.
• Familiarity with HVAC concepts or willingness to learn quickly.
• Proficiency with CRM systems, scheduling tools, and productivity apps.
• Education: high school diploma; degree in business/management preferred.

Responsibilities

• Oversee day-to-day operations of the on-site business in Spartanburg.
• Lead staff, schedule service and installation work, and coach performance.
• Monitor budgeting, forecasting, and profitability; drive process improvements.
• Lead sales initiatives and develop service programs and vendor relationships.
• Maintain a safe, inclusive workplace and uphold integrity and customer care.

Skills

Leadership

Operations management

Budgeting & forecasting

Customer service

Sales & marketing

Organization

Communication

HVAC familiarity

CRM systems

Scheduling tools

Office productivity software

Education

High school diploma

Assoc./Bachelor’s in business or management

Tools

CRM systems

Scheduling tools

Office productivity software

Job description

At Your Service Heating & Air in Spartanburg, SC, seeks a General Manager to lead daily operations on-site for residential and commercial HVAC services. You will supervise staff, coordinate service and installation schedules, manage budgets, and drive profitability while ensuring high customer satisfaction.

The role also focuses on sales initiatives, service program development, and maintaining vendor relationships to ensure access to cost-effective parts and dependable service.