HVAC Install Coordinator - Scheduling & Customer Care

Goettl; Phoenix (AZ); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Paid weekly

Growth opportunities

Supportive team environment

Job summary

Goettl in Phoenix is seeking an HVAC Install Coordinator to bridge the sale and the finished job. You will own the process from kickoff to close, keep customers informed at every step, pull permits, and ensure every installation is closed out correctly in ServiceTitan.

Join a legend in home services with 85 years of history, support from a collaborative team, and room to grow within a multi-market organization.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational and time management ability.
• Computer proficient: email, MS Office, and related tools.
• Able to pass background check and drug screen.
• Clean driving record and valid driver's license.
• Able to work under pressure and meet tight deadlines.
• Meticulous attention to detail.
• Experience with ServiceTitan or similar field service management software.
• Prior coordination or scheduling experience in a home services environment.

Responsibilities

• Coordinate HVAC installations from point of sale through final completion.
• Communicate with customers at every stage of their installation.
• Schedule all jobs with complete accuracy — no gaps, no surprises.
• Manage the permit and inspection process on every job.
• Perform post-installation Happy Calls on all completed installations.
• Ensure 100% of jobs are properly closed out in ServiceTitan.
• Collect payment on 100% of installation jobs.
• Serve as the link between customers and installation crews.

Skills

Communication skills

Organizational skills

Time management

MS Office

Driver's license

Tools

ServiceTitan

Scheduling software

Job description

Goettl in Phoenix is seeking an HVAC Install Coordinator to bridge the sale and the finished job. You will own the process from kickoff to close, keep customers informed at every step, pull permits, and ensure every installation is closed out correctly in ServiceTitan.

Join a legend in home services with 85 years of history, support from a collaborative team, and room to grow within a multi-market organization.