HVAC Inside Sales Specialist

DAIKIN COMFORT TECHNOLOGIES NORTHEAST, I; Hawthorne (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

DAIKIN COMFORT TECHNOLOGIES NORTHEAST, I is seeking a CSR/Inside Sales Representative to support customers via face-to-face, phone, email, or fax. You will handle orders, provide product information, and collaborate with the Branch Manager to ensure a smooth sales process and strong dealer relationships.

The role emphasizes knowledge of HVAC products, excellent customer service, and accurate data entry across multiple channels, while maintaining policy adherence and timely communications with

Qualifications

• HVAC knowledge preferred.
• MS Office (Outlook, Excel, Word) skills.
• Effective customer service and relationship management required.
• Clear written and verbal communication essential.

Responsibilities

• Assist customers with inquiries and process orders.
• Provide product and technical information promptly.
• Coordinate with manufacturing, sales, distribution and vendors on shipments.
• Maintain records and generate reports on sales activities.

Skills

HVAC knowledge

Microsoft Office

Customer service

Communication

Time management

Attention to detail

Relationship management

Education

High School diploma or GED

Tools

Database applications

Job description

DAIKIN COMFORT TECHNOLOGIES NORTHEAST, I is seeking a CSR/Inside Sales Representative to support customers via face-to-face, phone, email, or fax. You will handle orders, provide product information, and collaborate with the Branch Manager to ensure a smooth sales process and strong dealer relationships.

The role emphasizes knowledge of HVAC products, excellent customer service, and accurate data entry across multiple channels, while maintaining policy adherence and timely communications with