HVAC Inside Sales Specialist

SRS Distribution Inc.; Gainesville (GA); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Competitive weekly/bi-weekly pay

401(k) with company match

Employee Stock Purchase Plan

Paid Vacation, Sick Time, Holidays, &浮

Parental Leave

Medical, Dental, Vision Benefits

Flexible Spending Accounts

Company paid Life insurance

Short-Term Disability

Long-Term Disability

Job summary

SRS Distribution Inc. is seeking an Inside Sales Professional in Gainesville, GA to identify and serve customer needs, process orders, locate parts, and promote products. This role supports long-term customer relationships and may involve forklift operation and occasional deliveries.

The ideal candidate has a high school diploma and 2 years of customer service or sales experience, with HVAC knowledge preferred. A valid driver’s license and ability to lift up to 60 pounds are required.

Qualifications

• High School Diploma or equivalent.
• 2 years of customer service and/or sales experience.
• 2 years’ experience in the HVAC industry, preferred.
• Proficient in computers, including Microsoft Office.
• Forklift experience.
• Possess a valid driver’s license.
• Maintain a satisfactory driving record as determined by Company Driver Policies.
• Meet federal and state requirements to operate the vehicle.

Responsibilities

• Process customer orders received in person (at the sales counter) or by phone, fax, and e-commerce, including transfers and delivery requests.
• Locate parts, equipment, and supplies for our customers from various sources.
• Support long-term business relationships with our customers to help promote sales growth.
• Assist in warehouse duties, including pulling customer orders and putting away stock while occasionally operating a forklift.
• Promote new and existing products, upgrades, and services to our customers.
• Assist customers with technical support and problem solving.
• Identify prospective/future customers through store or phone sales and communicate prospects to the sales team.
• Maintain a professional atmosphere of the sales facility by restocking showroom shelves and product displays.
• Process warranties.
• Perform cycle counts and assist in maintaining accuracy of physical inventory.

Skills

Customer service

Sales experience

Education

High School Diploma or equivalent

Tools

Microsoft Office

Forklift experience

Job description

SRS Distribution Inc. is seeking an Inside Sales Professional in Gainesville, GA to identify and serve customer needs, process orders, locate parts, and promote products. This role supports long-term customer relationships and may involve forklift operation and occasional deliveries.

The ideal candidate has a high school diploma and 2 years of customer service or sales experience, with HVAC knowledge preferred. A valid driver’s license and ability to lift up to 60 pounds are required.