HVAC Inside Sales & Customer Support Pro

SRS Distribution Inc.; Macon (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly pay

Bonuses

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Medical/dental/vision benefits

Life insurance

Job summary

SRS Distribution Inc. in Macon, GA is seeking an Inside Sales Professional - Driver to identify customer needs, process orders (in person, phone, fax, or online), and provide excellent service while supporting sales growth.

The role includes forklift experience, a valid driver’s license, and the ability to lift up to 60 pounds. Occasional deliveries and after-hours on-call duties are possible; comprehensive benefits and competitive pay are offered.

Qualifications

• 2 years of customer service and/or sales experience.
• 2 years’ experience in the HVAC industry, preferred
• Proficient in computers, including Microsoft Office
• Forklift experience
• Possess a valid driver’s license

Responsibilities

• Process customer orders received in person, by phone, fax, or online.
• Locate parts, equipment, and supplies for customers from various sources.
• Support long-term business relationships to promote sales growth.
• Assist in warehouse duties including pulling orders and stocking; forklift may be used.
• Promote products, upgrades, and services to customers.
• Assist customers with technical support and problem solving.
• Identify prospective customers and communicate to the sales team.
• Maintain showrooms and product displays.
• Process warranties and perform cycle counts.

Skills

Customer service

Sales

Forklift experience

Valid driver’s license

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

SRS Distribution Inc. in Macon, GA is seeking an Inside Sales Professional - Driver to identify customer needs, process orders (in person, phone, fax, or online), and provide excellent service while supporting sales growth.

The role includes forklift experience, a valid driver’s license, and the ability to lift up to 60 pounds. Occasional deliveries and after-hours on-call duties are possible; comprehensive benefits and competitive pay are offered.