HVAC Inside Sales Pro — Customer Solutions

Ultipro; Frankford (DE); On-site; USD 40,000 - 65,000; Full time

Job summary

Ultipro is seeking a CSR/Inside Sales Representative to manage customer inquiries, process orders, and provide product information. The role emphasizes answering questions, offering solutions, and ensuring a smooth sales process both face-to-face and via phone or email.

Responsibilities include handling orders, quotes, payments, coordinating with departments, and expanding knowledge of HVAC products to support sales growth and customer satisfaction.

Qualifications

• 1–3 years of progressive sales experience.

Responsibilities

• Handle inbound/outbound calls to maintain and grow customer accounts.

Skills

Customer service

Verbal communication

Written communication

Time management

Detail orientation

Problem solving

Relationship management

Cross-functional collaboration

Education

High School diploma or GED

Some college

Tools

Microsoft Office

Outlook

Excel

Word

Database applications

Job description

Ultipro is seeking a CSR/Inside Sales Representative to manage customer inquiries, process orders, and provide product information. The role emphasizes answering questions, offering solutions, and ensuring a smooth sales process both face-to-face and via phone or email.

Responsibilities include handling orders, quotes, payments, coordinating with departments, and expanding knowledge of HVAC products to support sales growth and customer satisfaction.