HVAC Inside Sales Pro - Build Relationships & Orders

Controls Center Inc; Bethel Park (Allegheny County); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

401(k) Retirement Program with Company

Medical, Dental and Vision plans withH

Healthcare Savings Account

No Deductible Medical plans

Employer Paid Short and Long-Term

Disability and Life insurance coverage

College Tuition Program

Employee Assistance Program

Generous Paid Time Off

Job summary

Johnstone Supply is seeking an Inside Sales Representative I in Bethel Park, PA. The role focuses on building customer relationships, taking orders, and promoting HVAC/R products with strong communication skills.

You will handle order entry, basic quoting, and customer service duties while supporting the sales team in a fast-paced environment. The position emphasizes accuracy, product knowledge, and teamwork.

Qualifications

• High School Diploma or GED required; a Vocational School Degree/Certificate, Associate’s or Bachelor’s degree in a related field is a plus.
• 2 years of experience as a Sales and/or Service Associate in HVAC or similar industry preferred

Responsibilities

• Develop meaningful relationships with customers to encourage trust and loyalty.
• Understand and demonstrate the product or service to the customer.
• Determines customer replacement HVAC/R parts, according to inspection and/or verbal description.
• Research and source products for customers using computer, catalog, telephone, or other resources to meet or exceed customer needs.
• Enters sales orders into computer system.
• Balances cash drawers, creates credit invoices, processes pick/pack orders and will-call.
• Processes customer returns and warranties.
• Perform other job-related duties as assigned

Skills

Fast-paced environment

Verbal and written communication

Detail oriented

Inventory systems

HVAC knowledge

Web research skills

Education

High School Diploma or GED

Job description

Johnstone Supply is seeking an Inside Sales Representative I in Bethel Park, PA. The role focuses on building customer relationships, taking orders, and promoting HVAC/R products with strong communication skills.

You will handle order entry, basic quoting, and customer service duties while supporting the sales team in a fast-paced environment. The position emphasizes accuracy, product knowledge, and teamwork.