HVAC Inside Sales & Customer Support Pro

Daikin Comfort; Georgetown (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Benefits on day one

Training programs

Growth opportunities

Global company

Job summary

Daikin Comfort Technologies Distribution, Inc. is seeking a professional CSR/Inside Sales at our Georgetown, TX branch. The role involves selling products and services to prospects and existing customers, handling inquiries via in-person, phone, email, or fax, and ensuring a smooth sales process.

The CSR collaborates with branch leadership to grow territory coverage and maintain dealer relationships. Requires knowledge of policies, products, and services and strong communication skills for

Qualifications

• Some knowledge of HVAC equipment/products is required.
• Excellent customer service and relationship management via multiple channels.
• Strong written and verbal communication skills.

Responsibilities

• Maintain accounts and drive sales through outbound calls and follow-ups.
• Provide excellent customer service face-to-face, by phone, and by email.
• Process orders, purchase orders, quotes and delivery dates with accuracy.
• Educate customers on product features and benefits.
• Coordinate with operations to ensure timely shipment and delivery.
• Build dealer relationships and support branch manager with sales efforts.

Skills

HVAC knowledge

Customer service

Phone etiquette

Communication

Organizational skills

Attention to detail

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Daikin Comfort Technologies Distribution, Inc. is seeking a professional CSR/Inside Sales at our Georgetown, TX branch. The role involves selling products and services to prospects and existing customers, handling inquiries via in-person, phone, email, or fax, and ensuring a smooth sales process.

The CSR collaborates with branch leadership to grow territory coverage and maintain dealer relationships. Requires knowledge of policies, products, and services and strong communication skills for