HVAC Inside Sales & Customer Solutions Specialist

Daikin Comfort Technologies North America, Inc.; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Daikin Comfort Technologies Distribution, Inc. is seeking a professional CSR/Inside Sales for our Earth City, MO branch.

The CSR sells products and services to prospective and established customers, handling needs by discovering requirements, answering questions, creating solutions, and ensuring a smooth sales process. Responsibilities include order processing, coordinating with manufacturing and vendors, providing product information, maintaining accounts, and expanding dealer relationships to

Qualifications

• 1–3 years of progressive sales experience.
• High School diploma or GED required; some college preferred.
• Knowledge of HVAC equipment/products preferred.

Responsibilities

• Handle sales inquiries and develop solutions to customer needs.
• Process orders, purchases, payments, quotes and delivery dates accurately.
• Provide product and technical information to customers.
• Educate customers about product terminology and benefits.
• Maintain accounts and expand dealer relationships.
• Collaborate with Branch Manager to resolve issues and ensure customer satisfaction.

Skills

HVAC knowledge

Microsoft Office

Customer service

Phone etiquette

Email etiquette

Communication skills

Problem solving

Time management

Team collaboration

Education

High School diploma or GED

Some college experience

Tools

Outlook

Excel

Word

Database applications

Job description

Daikin Comfort Technologies Distribution, Inc. is seeking a professional CSR/Inside Sales for our Earth City, MO branch.

The CSR sells products and services to prospective and established customers, handling needs by discovering requirements, answering questions, creating solutions, and ensuring a smooth sales process. Responsibilities include order processing, coordinating with manufacturing and vendors, providing product information, maintaining accounts, and expanding dealer relationships to