HVAC Inside Sales & Customer Solutions Pro

Daikin Comfort; Fresno (CA); On-site; USD 25,678 - 32,111; Full time

Job summary

Daikin Comfort seeks a CSR/Inside Sales Representative to serve prospective and established customers by understanding needs, answering questions, and delivering timely sales solutions.

The role involves handling orders, maintaining accounts, and communicating product information across channels to ensure a smooth sales process. Requires knowledge of policies and strong customer service orientation.

Qualifications

• HVAC product knowledge preferred.
• Proficient with MS Office (Outlook, Excel, Word) and basic database tools.
• Excellent customer service and relationship management skills across walk-ins, phone, and email.

Responsibilities

• Maintain accounts through outbound calls and communication of product launches, services, and discounts.
• Provide excellent customer service via face-to-face interactions, calls, and emails.
• Process orders, purchase orders, payments, quotes, and delivery dates with accuracy.

Skills

HVAC knowledge

MS Office

Customer service

Phone etiquette

Email etiquette

Time management

Attention to detail

Education

High School diploma or GED

Tools

Database applications

Job description

Daikin Comfort seeks a CSR/Inside Sales Representative to serve prospective and established customers by understanding needs, answering questions, and delivering timely sales solutions.

The role involves handling orders, maintaining accounts, and communicating product information across channels to ensure a smooth sales process. Requires knowledge of policies and strong customer service orientation.