HVAC Inside Sales & CSR — Growth & Day-One Benefits

Daikin Comfort; Marietta (GA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Benefits day one

Training programs

Growth opportunities

Global company

Job summary

Daikin Comfort Technologies Distribution, Inc., located in Marietta, GA, seeks an HVAC CSR/Inside Sales Representative to support branch operations by handling counter and phone/email sales, answering questions, and delivering solutions to customers.

The role emphasizes meeting sales quotas, product knowledge, high-level customer service, order processing, and collaboration with management to resolve issues. Training and growth opportunities are available in a global company.

Qualifications

• Extensive knowledge of HVAC equipment/products.
• Excellent customer service and relationship management.
• Strong verbal and written communication skills.

Responsibilities

• Maintain accounts and drive sales through outbound calls and new product launches.
• Provide excellent customer service via face-to-face, phone, and email.
• Process orders, purchase orders, quotes, and delivery dates with accuracy.
• Educate customers on product terminology, features and benefits.
• Collaborate with Branch Manager to resolve problems and ensure policy adherence.
• Train new customer service/inside sales representatives.

Skills

HVAC knowledge

Customer service

Communication

Time management

Attention to detail

Education

High School diploma or GED

HVAC certification preferred

Some college preferred

Tools

Microsoft Office

Job description

Daikin Comfort Technologies Distribution, Inc., located in Marietta, GA, seeks an HVAC CSR/Inside Sales Representative to support branch operations by handling counter and phone/email sales, answering questions, and delivering solutions to customers.

The role emphasizes meeting sales quotas, product knowledge, high-level customer service, order processing, and collaboration with management to resolve issues. Training and growth opportunities are available in a global company.