HVAC General Manager: Lead Ops, Growth & Profitability

Yellowstone Local; Grass Valley (CA); On-site; USD 70,000 - 99,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Career growth opportunities

Training and development

Job summary

Yellowstone Local in Grass Valley, CA seeks an experienced operations leader to guide daily HVAC service and installation activities, ensuring the Grass Valley location runs independently and profitably. You will develop and execute business strategies to hit revenue targets, manage budgets, monitor KPIs, and collaborate with Directors and Owner to align policies with growth.

This in-office role offers bonuses, ongoing training, and opportunities to support future acquisitions while maintaining

Qualifications

• Minimum of 5 years of management experience with a proven track record of leading teams, improving operations, and achieving business goals.
• 2+ years of industry-related experience preferred.
• Bachelor's degree in Business or a related field preferred.

Responsibilities

• Lead daily operations across residential and commercial HVAC service and installation departments, ensuring the Grass Valley location operates independently and profitably.
• Develop and execute business strategies to achieve revenue goals, financial targets, and KPIs, including monthly and annual targets.
• Manage budgets, monitor expenses, improve profitability, and identify opportunities for operational efficiency.
• Supervise, coach, and develop department managers with regular one-on-one meetings.
• Coordinate HVAC technician scheduling, service calls, installations, and daily workflow.
• Maintain organized inventory systems, equipment tracking, and supply distribution processes.
• Resolve customer concerns while maintaining high service quality and satisfaction.
• Support recruitment, training, performance management, and team development, including employees’ PPF goals.
• Manage bookkeeping, payroll processing, benefits administration, and ensure policy/safety compliance.
• Collaborate with the Sales Director, Marketing Director, and Owner to achieve goals and adjust marketing strategies as needed.
• Support future expansion through mergers and acquisitions while maintaining strong daily operations and community relationships.

Skills

Leadership

Budgeting

KPI tracking

Conflict resolution

Communication

Decision making

Strategic planning

Education

Bachelor's degree

Tools

ServiceTitan

Microsoft Office

Google Drive

Job description

Yellowstone Local in Grass Valley, CA seeks an experienced operations leader to guide daily HVAC service and installation activities, ensuring the Grass Valley location runs independently and profitably. You will develop and execute business strategies to hit revenue targets, manage budgets, monitor KPIs, and collaborate with Directors and Owner to align policies with growth.

This in-office role offers bonuses, ongoing training, and opportunities to support future acquisitions while maintaining