HVAC Field Operations Manager - Installations & Leadership

Helio Home; Columbia (MD); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Dental care

Vision care

Life insurance

Health insurance premium coverage

Education support

Parental leave top up

Tools provided

Uniform provided

Lunch provided

401k program

Job summary

Jetson seeks an experienced Field Operations Manager for our Maryland market. You will ensure HVAC installation teams stay ready, safe, and productive, bridging field operations and leadership through readiness, resource allocation, and problem-solving to drive success.

You will coach field technicians, enforce safety and quality, and collaborate with senior leadership to refine procedures. This role is in Columbia, MD, and offers full-time employment with competitive pay.

Qualifications

• Master Licensed HVAC/R is required.
• MHIC license is required.
• 5+ years in a management role overseeing field teams.
• HVAC knowledge including heat pumps; NATE and Section 608 certification preferred.
• Excellent English communication and customer service skills.

Responsibilities

• Ensure daily readiness of field teams with tools, equipment, and docs.
• Act as liaison between field crew and logistics, procurement, scheduling.
• Provide on-site support, coaching, and QA for installations.
• Enforce safety standards and local codes/regulations.
• Identify and resolve obstacles affecting productivity and timelines.
• Train and mentor field technicians to improve workmanship and service.
• Review installations to ensure quality and customer satisfaction.

Skills

Team leadership

Reading blueprints

Customer service

Problem solving

Scheduling tools

Education

Master Licensed HVAC/R

MHIC license

Tools

Scheduling software

Mobile work apps

Field management tools

Job description

Jetson seeks an experienced Field Operations Manager for our Maryland market. You will ensure HVAC installation teams stay ready, safe, and productive, bridging field operations and leadership through readiness, resource allocation, and problem-solving to drive success.

You will coach field technicians, enforce safety and quality, and collaborate with senior leadership to refine procedures. This role is in Columbia, MD, and offers full-time employment with competitive pay.