HVAC Field Operations Manager — Lead Install Teams

W3Global

Marlborough (MA)

On-site

USD 95,000 - 125,000

Full time

6 days ago

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Benefits offered by this job

Dental Insurance

Vision Insurance

Life Insurance

Health Insurance 85% covered

Education Support

Parental Leave Top Up

Tools Provided

Uniform Provided

Lunch Provided

401k Plan

Job summary

W3Global is seeking an HVAC Field Operations Manager to lead installation teams in Marlborough, MA, ensuring safe, efficient, and high-quality work. You will coordinate tools, vehicles, parts, and job docs while serving as the liaison between field crews and logistics, procurement, and scheduling.

You will conduct site visits, coach teams, enforce safety standards, read blueprints, and address obstacles that affect timelines.

Qualifications

Sheet Metal Worker License required.
Master Licensed HVAC/R preferred but not required.
Proven experience as an HVAC install team member and team lead.
HVAC NATE and Section 608 certification preferred.
5+ years in a management role overseeing field teams.
Strong knowledge of HVAC systems including heat pumps.
Ability to read blueprints and schematics.
Follows all OSHA Standards.

Responsibilities

Ensure daily readiness of field teams by coordinating tools, equipment, vehicles, parts, and job documentation.
Act as the primary liaison between the field crew and internal departments such as logistics, procurement, and scheduling.
Conduct site visits to provide support, coaching, and quality assurance for active installation projects.
Monitor and enforce company safety standards and ensure compliance with local codes and regulations.
Identify operational obstacles and work proactively to resolve issues that impact field productivity or installation timelines.
Conduct pre-installation walkthroughs to ensure all project parameters are understood.
Maintain an up-to-date understanding of staffing needs based on relevant business inputs.
Train and mentor field technicians to improve workmanship, efficiency, and customer service.
Review completed installations to ensure quality standards and customer expectations are met or exceeded.
Support warranty and rework investigations and help implement corrective action plans.
Provide performance feedback and assist with evaluations of field team members.
Collaborate with senior leadership to develop and refine operational procedures and best practices.