HVAC Field Lead & Mentor - Develop Tomorrow's Techs

Glendale Heating and Air Conditioning; Burien (WA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Paid training and certifications

Advanced technical training

Support for professional growth andlic

Job summary

Glendale Heating and Air Conditioning is seeking a Field Technical Lead to coach, mentor, and develop our service team. You’ll lead by example, solving complex diagnostics while strengthening customer communication, safety practices, and adherence to high workmanship standards across our residential projects.

You’ll work with younger technicians, elevating their troubleshooting skills and professionalism. This role offers meaningful leadership responsibilities, paid training and certifications,

Qualifications

• 10+ years of residential HVAC service experience.
• Washington State 06A Electrical License (Administrator preferred).
• Expert-level troubleshooting and diagnostic abilities.
• Strong leadership, coaching, and mentoring skills.
• Excellent communication and interpersonal skills.
• EPA Certification.
• Professional appearance and customer-focused mindset.
• Ability to teach, motivate, and develop technicians of varying skill levels.
• Positive attitude and commitment to continuous improvement.

Responsibilities

• Provide technical leadership and field support to service technicians.
• Coach and mentor developing technicians through ride-alongs, training, and hands-on instruction.
• Troubleshoot complex HVAC system issues and assist with difficult diagnostics.
• Lead by example through professionalism, quality workmanship, and integrity.
• Help establish and maintain technical standards and best practices.
• Support ongoing training initiatives and technical development programs.
• Communicate effectively with customers, team members, and management.
• Foster a culture of continuous learning, accountability, and teamwork.
• Serve as a trusted resource for technical questions and field problem-solving.

Skills

HVAC troubleshooting

Leadership

Mentoring

Customer communication

Education

Washington State 06A Electrical License (Administrator preferred)

Tools

ServiceTitan

Job description

Glendale Heating and Air Conditioning is seeking a Field Technical Lead to coach, mentor, and develop our service team. You’ll lead by example, solving complex diagnostics while strengthening customer communication, safety practices, and adherence to high workmanship standards across our residential projects.

You’ll work with younger technicians, elevating their troubleshooting skills and professionalism. This role offers meaningful leadership responsibilities, paid training and certifications,