HVAC Field Lead & Mentor — Develop Top Technicians

Glendale Heating and Air Conditioning; Washington; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Paid training & certifications

Leadership development opportunities

Job summary

Glendale Heating and Air Conditioning in Burien, WA seeks a Field Technical Lead to coach, mentor, and develop the next generation of HVAC technicians. You’ll provide technical leadership, ride-alongs, and hands-on instruction to improve diagnostics, customer communication, and teamwork.

You’ll lead by example, setting high standards for professionalism and workmanship, while shaping training programs and technical practices across the service team.

Qualifications

• 10+ years of residential HVAC service experience.
• Washington State 06A Electrical License (Administrator preferred).
• Expert-level troubleshooting and diagnostic abilities.
• Strong leadership, coaching, and mentoring skills.
• Excellent communication and interpersonal skills.
• EPA Certification.
• Clean driving record.
• Professional appearance and customer-focused mindset.
• Ability to teach, motivate, and develop technicians of varying skill levels.
• Positive attitude and commitment to continuous improvement.

Responsibilities

• Provide technical leadership and field support to service technicians.
• Coach and mentor developing technicians through ride-alongs, training, and hands-on instruction.
• Troubleshoot complex HVAC system issues and assist with difficult diagnostics.
• Lead by example through professionalism, quality workmanship, and integrity.
• Help establish and maintain technical standards and best practices.
• Support ongoing training initiatives and technical development programs.
• Communicate effectively with customers, team members, and management.
• Foster a culture of continuous learning, accountability, and teamwork.
• Serve as a trusted resource for technical questions and field problem-solving.

Skills

HVAC experience

Electrical license

Troubleshooting

Leadership

Coaching

Mentoring

Communication

Interpersonal skills

EPA Certification

Customer focus

Tools

ServiceTitan

Job description

Glendale Heating and Air Conditioning in Burien, WA seeks a Field Technical Lead to coach, mentor, and develop the next generation of HVAC technicians. You’ll provide technical leadership, ride-alongs, and hands-on instruction to improve diagnostics, customer communication, and teamwork.

You’ll lead by example, setting high standards for professionalism and workmanship, while shaping training programs and technical practices across the service team.