HVAC Equipment Branch Operations Leader

Johnson Controls, Inc.; Roswell (GA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Johnson Controls, Inc. is seeking a leader for System Application Engineers to support the construction sales organization. The role is flexible in location within the Central/Eastern US time zones, with occasional travel to the Southeast.

You will oversee project execution, ensure profitability, and drive customer satisfaction while coordinating closely with sales, service, and project management teams.

Qualifications

• Bachelor’s degree in Engineering.
• Minimum of five years of progressively more responsible operations management experience in the Building Construction Industry.

Responsibilities

• Lead and coach System Application Engineers supporting the construction sales team.
• Function as a System Application Engineer for select representatives, customers, and projects based on branch needs.
• Support highly complex or strategic projects assigned by branch management.
• Ensure projects are executed within scope, on schedule, accurately, and with a focus on profitability and customer expectations.
• Reduce equipment slippage by following up, identifying root causes, and helping prevent recurrence.
• Provide training and daily guidance on project management practices and the Johnson Controls equipment order execution process.
• Support pre-sales activities including system configuration validation, HVAC equipment and/or controls selection, bidding, application, and pricing.
• Review and support submittals, estimates, proposals, selections, engineering drawings, and specifications to improve accuracy and consistency.
• Act as the first level of escalation for equipment orders, order commitments, delivery, final payment, and customer satisfaction issues.
• Build strong working relationships with Account Executives, contractors, customers, consultants, vendors, service teams, and LSSs/PMs.
• Support proper turnover to the service team and coordination on joint projects, including startup and warranty processes.
• Communicate process issues, warranty trends, and systemic delivery issues to corporate leadership and participate in feedback sessions.

Education

Bachelor’s degree in Engineering

Job description

Johnson Controls, Inc. is seeking a leader for System Application Engineers to support the construction sales organization. The role is flexible in location within the Central/Eastern US time zones, with occasional travel to the Southeast.

You will oversee project execution, ensure profitability, and drive customer satisfaction while coordinating closely with sales, service, and project management teams.