HVAC Dispatcher | Weekend Shifts & Field Coordination

American Residential Services LLC.; San Jose (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Paid holidays

Training programs

Clean office environment

Discount programs

Community involvement

Promotion opportunities

Job summary

Atlas Trillo Heating & Air Conditioning in San Jose is seeking a Dispatcher to ensure efficient dispatch of service technicians and prompt customer service. This full-time position requires weekend flexibility and on-site attendance at the office.

The role demands dispatch/scheduling experience, MS Office proficiency, and strong local knowledge. You will coordinate calls, manage route planning, and support a collaborative team across the field and office.

Qualifications

• Prior dispatch, scheduling, or call center experience.
• Proficiency with Microsoft Office and multi-line phone systems.
• Knowledge of local geography to support routing.
• Must report daily to the office (not remote).
• Weekend availability and flexibility.
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
• Strong communication and local area knowledge are key to success in this role.

Skills

Dispatch experience

Scheduling

Call center

Tools

MS Office

Phone systems

Job description

Atlas Trillo Heating & Air Conditioning in San Jose is seeking a Dispatcher to ensure efficient dispatch of service technicians and prompt customer service. This full-time position requires weekend flexibility and on-site attendance at the office.

The role demands dispatch/scheduling experience, MS Office proficiency, and strong local knowledge. You will coordinate calls, manage route planning, and support a collaborative team across the field and office.