HVAC Dispatcher — Weekend Flex & Growth Opportunities

ARS/Rescue Rooter; San Jose (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid time off

Paid holidays

Training programs

Clean office

Discount programs

Community involvement

Promotion opportunities

Job summary

Atlas Trillo Heating & Air Conditioning is seeking a full-time Dispatcher in San Jose, CA. This role requires weekend flexibility and responsibilities include directing service technicians, managing call flow, and coordinating schedules to meet customer needs promptly.

You'll use Microsoft Office and multi-line phone systems, with an emphasis on local geography knowledge and strong communication. Daily reporting to the office is required; background checks and drug screening apply.

Qualifications

• Prior dispatch, scheduling, or call center experience.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Ensure service technicians are dispatched efficiently and customer needs are met promptly.
• Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day.
• Strong communication and local area knowledge are key to success in this role.

Skills

Dispatch experience

Phone systems

Microsoft Office

Geography knowledge

Tools

Multi-line phones

Job description

Atlas Trillo Heating & Air Conditioning is seeking a full-time Dispatcher in San Jose, CA. This role requires weekend flexibility and responsibilities include directing service technicians, managing call flow, and coordinating schedules to meet customer needs promptly.

You'll use Microsoft Office and multi-line phone systems, with an emphasis on local geography knowledge and strong communication. Daily reporting to the office is required; background checks and drug screening apply.