HVAC Dispatcher: Weekend Schedule + Growth & Benefits

Parker & Sons; Phoenix (AZ); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

401K

Life Insurance

Disability (STD/LTD)

Bonus potential

Job summary

Parker & Sons in Phoenix, AZ seeks an HVAC Dispatcher to schedule and dispatch home services repair, installation, and maintenance technicians to customer locations. You will manage daily technician schedules, coordinate parts, and communicate with customers and field staff to ensure timely service.

The role requires at least 2 years dispatching experience in HVAC or related trades, and proficiency with Microsoft Office; experience with Service Titan is a plus.

Qualifications

• Two years of dispatching experience in HVAC, electrical, plumbing, or related trades preferred.
• Basic computer proficiency with Microsoft applications.
• Must be able to work evenings and weekends.

Responsibilities

• Schedule and monitor daily technician schedules.
• Dispatch work orders to field technicians based on priority and location.
• Receive and record completed work orders from field technicians.
• Contact customers to confirm next-day appointments.
• Coordinate parts scheduling and warranty installations with divisions.
• Maintain accurate technician database.

Skills

Evening/weekend availability

Microsoft Office

Education

High School Diploma or GED

Tools

Service Titan

Job description

Parker & Sons in Phoenix, AZ seeks an HVAC Dispatcher to schedule and dispatch home services repair, installation, and maintenance technicians to customer locations. You will manage daily technician schedules, coordinate parts, and communicate with customers and field staff to ensure timely service.

The role requires at least 2 years dispatching experience in HVAC or related trades, and proficiency with Microsoft Office; experience with Service Titan is a plus.