HVAC and Plumbing Dispatcher

Grand Canyon Home Services LLC; Youngtown (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Job summary

A local air conditioning and plumbing company is seeking an HVAC Dispatcher and Customer Service Representative to manage scheduling and communication in a dynamic environment. Ideal candidates are organized, detail-oriented, and have proven experience in a dispatching role. Join a reputable and growing firm with opportunities for advancement and a focus on teamwork.

Qualifications

• Proven experience in a scheduling or dispatching role or related field.
• Ability to handle stressful situations and tight deadlines with composure.

Responsibilities

• Schedule and confirm installation and service appointments.
• Serve as the primary communication link among all parties involved.
• Update and maintain the company calendar.
• Prepare necessary documents and instructions for team members.
• Address and resolve any scheduling issues or conflicts.

Skills

Strong organizational skills

Excellent communication abilities

Comfort with technology

Job description

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off

HVAC and Plumbing Multi-taskers (Dispatchers, Customer Service Representatives, Warranty Processors)... Are You A Perfectionist? Extremely Detail Oriented? Hard Working? Fast Paced, Multi-Tasker?

Family owned, Local Air Conditioning, Heating and Plumbing company with an amazing reputation is looking for an HVAC Dispatcher and Customer Service Representative that can multi-task in a fast-paced environment! We have been in business for over 25 years and have built a reputation of being an honest, trustworthy company with an A+ BBB rating. We are looking for a trustworthy, reliable and highly organized Dispatcher/Customer Service Representative to join our team!!

***If you’re a clock-puncher who wants to do as little as possible, then please stop reading this right now. This is not for you!...

Who Are We?

We’re Grand Canyon Home Services LLC. We started over 20 years ago – just one guy and a truck doing heating and cooling work. Today, we continue to grow and are becoming market leaders who want to DOMINATE the West Valley market with Plumbing, Heating, Cooling, Electric, Duct Cleaning, Drain and Sewer Services… and more. We have served thousands of happy customers.... and it feels like we’re only getting started. We’re adding more team members, and you should see the plan we have for growth beyond this.

We’re looking for team members who are striving to push themselves beyond their personal limits, to earn the money and recognition they deserve, and to have an amazing life-long career in an environment where you work with friends every day.

What’s So Different Here?

Our target is simple: to serve our clients at the highest level and make friends in the process.

Responsibilities

• Schedule and confirm installation and service appointments.
• Serve as the primary communication link among all parties involved.
• Update and maintain the company calendar.
• Prepare necessary documents and instructions for team members.
• Address and resolve any scheduling issues or conflicts.

Requirements

• Proven experience in a scheduling or dispatching role or related field.
• Strong organizational and planning skills.
• Excellent communication abilities.
• Comfort with technology, including scheduling software and office applications.
• Ability to handle stressful situations and tight deadlines with composure.