HVAC Dispatcher (Hybrid) — Scheduling & Customer Care

Yourairexperts; Dallas (TX); Hybrid; USD 24,796 - 26,174; Full time

Benefits offered by this job

Medical, dental, and vision insurance

$18–$19/hour base pay

401(k) with 4% company match

Ongoing training and growth opportunities

Paid holidays and PTO

Job summary

A top-rated HVAC & Plumbing company in Dallas is looking for a Dispatcher to manage service schedules, support technicians, and ensure excellent customer service. Candidates should have at least 2 years of dispatching experience, strong communication skills, and the ability to multitask. The role offers a hybrid work schedule with competitive pay of $18–$19/hour plus bonuses, along with benefits such as medical insurance, a 401(k) plan with company match, and growth opportunities within the company.

Qualifications

• 2 years of experience in dispatching, preferably in HVAC/Plumbing.
• Ability to prioritize and stay organized under pressure.
• Familiarity with CRM systems is a plus.

Responsibilities

• Maintain daily schedules and dispatch service jobs efficiently.
• Coordinate with service managers and technicians.
• Deliver exceptional customer service via phone and digital communications.

Skills

Strong communication skills

Multitasking ability

Active listening

Customer-first mindset

Tools

ServiceTitan

Job description

A top-rated HVAC & Plumbing company in Dallas is looking for a Dispatcher to manage service schedules, support technicians, and ensure excellent customer service. Candidates should have at least 2 years of dispatching experience, strong communication skills, and the ability to multitask. The role offers a hybrid work schedule with competitive pay of $18–$19/hour plus bonuses, along with benefits such as medical insurance, a 401(k) plan with company match, and growth opportunities within the company.