HVAC Dispatcher: Expert Scheduling & Routing

Benjamin Franklin Plumbing of Long Island; Arlington (TX); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Paid holidays

Employee discounts

Training & development

Opportunity for advancement

Free uniforms

Job summary

Benjamin Franklin Plumbing of Long Island is seeking a full-time Service Dispatcher in Arlington, Texas. The ideal candidate should have a minimum of 2 years of home services dispatching experience and excellent communication skills, handling the assignment and routing of HVAC technicians and plumbers.

This role requires managing information flow and flexibility in a high-pressure environment. The position offers a competitive salary ranging from $18.00 to $21.00 per hour.

Qualifications

• Minimum 2 years of home services dispatching experience.
• Working knowledge of Service Titan preferred.
• Strong detail orientation.

Responsibilities

• Serve as the main point of contact for assigning and routing technicians.
• Maintain accurate data entry for reports and permits.
• Manage flow of information with little supervision.

Skills

Excellent communication skills

Organizational skills

Reliability and dependability

High stress tolerance

Adaptability/flexibility

Tools

Service Titan software

Job description

Benjamin Franklin Plumbing of Long Island is seeking a full-time Service Dispatcher in Arlington, Texas. The ideal candidate should have a minimum of 2 years of home services dispatching experience and excellent communication skills, handling the assignment and routing of HVAC technicians and plumbers.

This role requires managing information flow and flexibility in a high-pressure environment. The position offers a competitive salary ranging from $18.00 to $21.00 per hour.