HVAC Dispatch Lead — Routing & Scheduling Expert

Benjamin Franklin Plumbing of Long Island; Mansfield (TX); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Employee discounts

Opportunity for advancement

Training & development

Paid holidays

Free uniforms

Job summary

Benjamin Franklin Plumbing of Long Island is looking for a Service Dispatcher in Mansfield, Texas. The ideal candidate will coordinate HVAC technicians and plumbers, ensuring efficient data entry and task assignment. Applicants should have at least 2 years of relevant experience, particularly with Service Titan software.

This position involves both day and night shifts, with some weekends required. Benefits include health insurance, 401(k), and competitive salary.

Qualifications

• Minimum 2 years of home services dispatching experience.
• Working knowledge of Service Titan preferred.
• Strong detail orientation.

Responsibilities

• Serve as the main contact for assigning and routing technicians.
• Maintain accurate data entry for permits and reports.
• Manage information flow with minimal supervision.

Skills

Excellent communication skills

Organizational skills

Reliability and dependability

High stress tolerance

Adaptability

Tools

Service Titan software

Job description

Benjamin Franklin Plumbing of Long Island is looking for a Service Dispatcher in Mansfield, Texas. The ideal candidate will coordinate HVAC technicians and plumbers, ensuring efficient data entry and task assignment. Applicants should have at least 2 years of relevant experience, particularly with Service Titan software.

This position involves both day and night shifts, with some weekends required. Benefits include health insurance, 401(k), and competitive salary.