HVAC Dispatch Specialist | Fast-Paced Service Ops

United Service Technologies; Austin (TX); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Weekly Pay

Generous paid time off

Comprehensive Benefits

401(k) with company match

Employee Assistance Program

Job summary

A leading service provider in Austin is seeking a Dispatcher to coordinate service requests and technician schedules. The role involves managing communications, ensuring professional service delivery, and multitasking in a fast-paced environment. Ideal candidates should have at least 3 years of dispatching experience, a high school diploma or GED, and strong customer service skills. The position offers compensation between $24 and $28 per hour alongside comprehensive benefits like paid time off and 401(k) matching.

Qualifications

• Minimum of 3 years of dispatching experience.
• Prior experience in HVAC and/or food service industry preferred.
• Proficient in computer systems and dispatch software.

Responsibilities

• Dispatch service calls and assign jobs to technicians.
• Coordinate and manage technicians’ daily schedules.
• Communicate appointment details with customers.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Education

High school diploma or GED

Tools

Dispatch software

Job description

A leading service provider in Austin is seeking a Dispatcher to coordinate service requests and technician schedules. The role involves managing communications, ensuring professional service delivery, and multitasking in a fast-paced environment. Ideal candidates should have at least 3 years of dispatching experience, a high school diploma or GED, and strong customer service skills. The position offers compensation between $24 and $28 per hour alongside comprehensive benefits like paid time off and 401(k) matching.