HVAC Dispatch & Customer Support Specialist

Onehourpittsburghpa; Pompano Beach (FL); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Competitive pay rates

Health, dental, and vision insurance

Generous PTO and personal days

Parental leave

401k with company match

Job summary

A leading heating and cooling specialist in Pompano Beach is seeking a Dispatcher to schedule technician appointments and facilitate communication among customers and technicians. Responsibilities include maintaining technician schedules, responding to customer inquiries, and managing fleet maintenance. Applicants should have a high school diploma or GED and possess strong communication skills. This position offers competitive pay and extensive benefits including health insurance and 401k options.

Qualifications

• HS diploma or GED required.
• Excellent communication and listening skills are essential.
• Experience using ServiceTitan is a plus.

Responsibilities

• Schedule technician appointments and maintain the service technician schedules.
• Respond to customer inquiries regarding company schedule and equipment services.
• Prepare invoices and timecards for processing.

Skills

Excellent communication skills

Listening skills

Experience with ServiceTitan

Education

HS diploma or GED

Job description

A leading heating and cooling specialist in Pompano Beach is seeking a Dispatcher to schedule technician appointments and facilitate communication among customers and technicians. Responsibilities include maintaining technician schedules, responding to customer inquiries, and managing fleet maintenance. Applicants should have a high school diploma or GED and possess strong communication skills. This position offers competitive pay and extensive benefits including health insurance and 401k options.