HVAC Dispatcher & Technicians - Fast-Paced, Customer-Driven

HomeServe USA; Exton (PA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Career development opportunities

Casual attire

Excellent benefits

401(k) plan with company match

Paid time off

Job summary

A leading HVAC service provider is seeking a Dispatcher to coordinate logistics for installation and ensure excellent customer service. This role involves notifying customers about parts, assisting technicians, managing workloads, and creating work orders. Candidates should have dispatch experience, strong communication skills, and be able to work in a fast-paced environment. The position is based in Exton, PA, with competitive compensation and benefits. Join a friendly, team-oriented atmosphere with opportunities for career advancement.

Qualifications

• Must have dispatch experience and excellent organization and communication skills.
• Ability to work in a fast-paced environment with flexibility for overtime.
• Knowledge of HVAC systems is a plus.

Responsibilities

• Notify customers about parts and coordinate installation logistics.
• Assist service technicians and manage their workload.
• Create work orders and dispatch technicians to customers.

Skills

Dispatch Experience

Excellent Organization Skills

Excellent Communication Skills

Quick Thinker

Problem Solver

Ability to work in a fast pace environment

Enjoy Providing exceptional customer service

Flexibility to work overtime

Strong written and verbal communication skills

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Windows

Knowledge of HVAC Systems

Job description

A leading HVAC service provider is seeking a Dispatcher to coordinate logistics for installation and ensure excellent customer service. This role involves notifying customers about parts, assisting technicians, managing workloads, and creating work orders. Candidates should have dispatch experience, strong communication skills, and be able to work in a fast-paced environment. The position is based in Exton, PA, with competitive compensation and benefits. Join a friendly, team-oriented atmosphere with opportunities for career advancement.