HVAC Dispatch Coordinator — Fast-Paced & Growth-Focused

Talentify; Blue Ash (OH); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Paid training and onboarding

Insurance after 31 days

Low-cost medical

Dental, vision, HSA/FSA

401(k) with company match

13 days PTO + 8 paid holidays

Company-paid life insurance

Clean office environment with strong 팀

Career growth opportunities within a 1

Job summary

Hauser Heating & Air Conditioning is seeking a highly organized HVAC Dispatcher to coordinate daily scheduling and support residential service technicians. This fast-paced, in-office role emphasizes efficient dispatch, routing, and customer scheduling to keep the service team productive throughout the day.

The position requires dispatch or call center experience, strong Microsoft Office skills, and good local geography knowledge.

Qualifications

• Prior experience in dispatch, scheduling, or call center environments.
• Experience coordinating field service teams (HVAC or home services preferred).
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support technician routing and service scheduling.
• Must report daily to the office (no remote work available).
• Flexibility to work assigned shifts and weekend rotations as needed.
• Must pass background check and drug screening.

Responsibilities

• Dispatch HVAC service technicians efficiently to meet customer appointment times.
• Manage incoming service requests and schedule heating and air conditioning service calls.
• Coordinate technician routing and job assignments to maximize efficiency.
• Monitor call flow through the HVAC service platform and dispatch system.
• Communicate with technicians and customers to provide updates on HVAC service appointments.
• Support field teams throughout the day by adjusting schedules and resolving routing issues.
• Maintain accurate service scheduling and ensure technicians remain productive.

Skills

Dispatch experience

Scheduling experience

Call center experience

Microsoft Office proficiency

Geography knowledge

Multiline phone systems

Tools

Dispatch software

HVAC service platform

Job description

Hauser Heating & Air Conditioning is seeking a highly organized HVAC Dispatcher to coordinate daily scheduling and support residential service technicians. This fast-paced, in-office role emphasizes efficient dispatch, routing, and customer scheduling to keep the service team productive throughout the day.

The position requires dispatch or call center experience, strong Microsoft Office skills, and good local geography knowledge.