HVAC Customer Service Specialist (Temp-to-Hire)

Allied Personnel Services; Bethlehem (Northampton County); On-site; USD 23,000 - 32,000; Full time

Job summary

Allied Personnel Services is seeking a Customer Service professional for a temp-to-hire role with a LV HVAC company. Hours are full time, 7:30am-4:30pm, Monday through Friday, with occasional seasonal overtime. Pay is $20.00 per hour.

Responsibilities include handling service calls, scheduling appointments, invoicing, and addressing customer concerns. Strong written and verbal communication and multitasking are essential in this fast-paced environment.

Qualifications

• Candidates must have customer service experience with strong written and verbal communication skills.
• Multitasking ability is required.

Responsibilities

• Answer incoming calls for service requests and inquiries.
• Schedule residential and commercial service/maintenance appointments using scheduling software.
• Perform invoicing and answer billing questions.
• Help to resolve customer concerns.
• Assist other departments as needed.

Skills

Customer service

Written communication

Verbal communication

Multitasking

Tools

Scheduling software

Job description

Allied Personnel Services is seeking a Customer Service professional for a temp-to-hire role with a LV HVAC company. Hours are full time, 7:30am-4:30pm, Monday through Friday, with occasional seasonal overtime. Pay is $20.00 per hour.

Responsibilities include handling service calls, scheduling appointments, invoicing, and addressing customer concerns. Strong written and verbal communication and multitasking are essential in this fast-paced environment.