HVAC Counter Sales & Tech Support II

Johnstone Supply II, LLC; Baton Rouge (LA); On-site; USD 32,000 - 48,000; Full time

Job summary

Johnstone Supply II, LLC in Baton Rouge, LA, is seeking a Counter Sales Associate II to assist customers in-store and over the phone, advise on HVAC/R products, and process quotes, orders, and returns. The role emphasizes friendly, professional service and accurate paperwork.

You will greet customers, help locate parts, coordinate special orders, maintain showroom cleanliness, support inventory counts, and follow pricing and SOPs to help the store meet sales targets and profitability.

Responsibilities

• Greets customers in-store and by phone with a friendly, professional manner.
• Assists with product selection by asking questions and listening to needs.
• Recommends and orders products, including substitutions and promotions.
• Maintains knowledge of HVAC/R products, vendors, and features.
• Performs transactions, quotes, returns, and paperwork accurately.
• Supports inventory counts, merchandising, and showroom upkeep.

Job description

Johnstone Supply II, LLC in Baton Rouge, LA, is seeking a Counter Sales Associate II to assist customers in-store and over the phone, advise on HVAC/R products, and process quotes, orders, and returns. The role emphasizes friendly, professional service and accurate paperwork.

You will greet customers, help locate parts, coordinate special orders, maintain showroom cleanliness, support inventory counts, and follow pricing and SOPs to help the store meet sales targets and profitability.