HVAC Counter Sales Pro - Customer-Driven & Fast-Paced

Baker Distributing Company; North Highlands (CA); On-site; USD 35,000 - 52,000; Full time

Job summary

Baker Distributing Company is seeking a Counter Sales Associate to drive sales at our HVAC parts counter. You will deliver outstanding customer service, assist with product sourcing, and process sales orders while supporting showroom merchandising.

The role emphasizes strong communication, problem-solving, and teamwork in a fast-paced wholesale environment. Join a team focused on growth and reliable service.

Qualifications

• High School Diploma or GED required; equivalent experience may be considered.
• Bachelor’s degree in business or related field preferred; equivalent professional experience may substitute.
• Demonstrated experience with HVAC equipment in a wholesale distribution setting.
• Background in sales, operations, purchasing, or inventory management preferred.
• Excellent customer service mindset with ability to develop long term relationships.
• Excellent written and verbal communication skills.

Responsibilities

• Represent Baker Distributing Company as a leader in the industry, ensuring maximum sales.
• Interact with internal and outside salespeople, vendors, and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with dealers and end users.
• Complete sales order process and upsell related items.
• Service walk-in and telephone customers; assist with sourcing and shipping parts and inventory control.
• Provide customer product and service needs by researching products via computer systems, catalogs, or phone.
• Arrange stock on shelves and keep merchandise in order.
• Apply suggestive selling techniques and upsell to customers.
• Follow safety protocols and wear PPE as required.
• Report safety hazards or incidents to management; participate in safety training.

Skills

Interpersonal skills

Customer service

Problem-solving

Relationship-building

Communication skills

Multitasking

Leadership potential

Analytical aptitude

Education

High School Diploma or GED

Bachelor’s degree in business or related field

Tools

Microsoft Office

Job description

Baker Distributing Company is seeking a Counter Sales Associate to drive sales at our HVAC parts counter. You will deliver outstanding customer service, assist with product sourcing, and process sales orders while supporting showroom merchandising.

The role emphasizes strong communication, problem-solving, and teamwork in a fast-paced wholesale environment. Join a team focused on growth and reliable service.