HVAC Counter Sales & Delivery Associate

R.e.-Michel-Compan; Virginia Beach (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Short-term disability

Employee Discount

Weekly Pay

Job summary

R.E. Michel Company in Virginia Beach, VA is seeking a Counter Sales 1 to join our branch team. This full-time, non-exempt position focuses on delivering fast, friendly customer service, processing invoices, and supporting our delivery operations.

You will assist customers in locating items, entering orders, and ensuring accurate billing and timely pickups or deliveries, while adhering to safety and company standards. Prior experience with HVACR products is a plus.

Qualifications

• Excellent verbal communication with customers and the public.
• Ability to operate a computer and enter orders accurately.
• Basic math skills for invoicing and gross margins.

Responsibilities

• Provide fast and friendly customer service by phone or in-person.
• Greet customers and assist with locating items and completing orders.
• Enter customer orders in the system on the same day received.
• Pull orders from warehouse and load for delivery or pickup.
• Prepare invoices, CODs, and shipping/receiving paperwork.
• Ensure all products leaving the branch are billed and paid.
• Process returns and warranties the same day received.
• Maintain tidy self-service area and displays.

Skills

Customer service

Verbal communication

Invoicing

Order entry

Product knowledge HVACR

Safety compliance

Problem solving

Tools

Prophet 21

Job description

R.E. Michel Company in Virginia Beach, VA is seeking a Counter Sales 1 to join our branch team. This full-time, non-exempt position focuses on delivering fast, friendly customer service, processing invoices, and supporting our delivery operations.

You will assist customers in locating items, entering orders, and ensuring accurate billing and timely pickups or deliveries, while adhering to safety and company standards. Prior experience with HVACR products is a plus.