HVAC Comfort Consultant — Performance Pay & Growth

HL Bowman Inc; Harrisburg (Dauphin County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Company 401(k) with match

Training stipends

Job summary

Legacy Service Partners is seeking a Comfort Consultant to engage with residential customers and determine the best HVAC solutions. You will conduct on-site assessments, present upgrades, and prepare detailed proposals, working closely with installation teams to ensure seamless handovers and high customer satisfaction.

The role emphasizes achieving sales targets, building relationships, and staying updated on industry trends while leveraging CRM tools and strong communication skills.

Qualifications

• Proven experience in HVAC sales, preferably within the residential sector.
• Strong sales acumen with a track record of achieving and exceeding sales targets.
• Technical knowledge of HVAC systems, products, and services.
• Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers.
• Persuasive and confident presentation skills, able to clearly articulate complex HVAC concepts to homeowners.
• Customer-centric mindset with a focus on delivering exceptional service and satisfaction.
• Self-motivated and driven to succeed, with a proactive and results-oriented approach.
• Ability to work independently, manage time effectively, and prioritize tasks.
• Proficiency in using CRM software and other sales tools.
• Valid driver's license and clean driving record.

Responsibilities

• Engage with residential customers in person, over the phone, and via email to understand their HVAC needs and offer suitable solutions.
• Conduct thorough on-site assessments of customers' HVAC systems, identifying issues, recommending upgrades or repairs, and providing cost estimates.
• Present and explain the features and benefits of our HVAC products and services, addressing customer concerns and objections.
• Prepare accurate and detailed proposals, contracts, and sales agreements for customers.
• Collaborate with the installation team to ensure a seamless handover of projects and exceptional customer satisfaction.
• Develop and maintain strong relationships with new and existing customers, fostering customer loyalty and generating repeat business.
• Proactively seek out and follow up on sales leads, referrals, and opportunities to expand our customer base.
• Stay up to date on industry trends, product knowledge, and advancements to deliver informed recommendations to customers.
• Achieve and exceed sales targets and quotas, consistently delivering outstanding sales performance.
• Maintain accurate records of sales activities, customer interactions, and sales pipeline using CRM software.
• Participate in regular sales meetings, training sessions, and professional development opportunities.
• Collaborate with the marketing team to implement sales campaigns, promotions, and lead generation strategies.

Skills

HVAC sales

CRM proficiency

Strong communication

Customer-focused

Persuasive presentation

Driver's license

Tools

CRM software

Job description

Legacy Service Partners is seeking a Comfort Consultant to engage with residential customers and determine the best HVAC solutions. You will conduct on-site assessments, present upgrades, and prepare detailed proposals, working closely with installation teams to ensure seamless handovers and high customer satisfaction.

The role emphasizes achieving sales targets, building relationships, and staying updated on industry trends while leveraging CRM tools and strong communication skills.