Comfort Consultant - HVAC Sales

A-1 Mechanical; Grand Rapids (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary + uncapped commission

Paid training and coaching

Vehicle allowance

Health, dental, vision, and retirement options

Advancement opportunities

Job summary

A reputable HVAC company in Grand Rapids is seeking a Comfort Consultant to help homeowners make informed decisions about their comfort systems. The role involves evaluating comfort needs, designing HVAC solutions, and ensuring customer satisfaction. Ideal candidates have a background in HVAC or in-home sales, strong communication skills, and a drive for results. The company offers competitive salary plus commission, training, vehicle allowance, and benefits in a supportive culture.

Qualifications

• 2+ years of HVAC sales or in-home sales experience preferred.
• Strong communication and presentation skills.
• Ability to explain technical concepts in simple terms.
• Organized and self-motivated.
• Valid driver's license and clean driving record.
• Comfort with technology (tablets, CRM systems, digital proposals).

Responsibilities

• Meet with homeowners to evaluate comfort concerns.
• Design and present HVAC solutions.
• Educate customers on efficiency and comfort options.
• Provide clear proposals and financing options.
• Follow up with customers to close opportunities and ensure satisfaction.
• Work closely with installation and service teams to ensure smooth project execution.
• Accurately document jobs in CRM and follow company sales process.
• Help drive company lead generation through community events.

Skills

Strong communication and presentation skills

Ability to explain technical concepts simply

Organized and self-motivated

Comfort with technology

Pipeline management

Driver's license

Education

2+ years of HVAC sales or in-home sales experience

Tools

CRM systems

Tablets

Job description

About the Role

We are looking for a Comfort Consultant who excels at helping homeowners make confident, informed decisions about their comfort systems. Your focus will be on understanding customer needs, designing the right HVAC solutions, and delivering an exceptional experience from first visit to install.

If you enjoy building trust, educating customers, and being rewarded for performance - this role is for you.

What You'll Do

• Meet with homeowners to evaluate comfort concerns, system performance, and home layout

• Design and present HVAC replacement and upgrade solutions (furnaces, ACs, heat pumps, IAQ, etc.)

• Educate customers on efficiency, comfort options, and long-term value

• Provide clear, professional proposals and financing options

• Follow up with customers to close opportunities and ensure satisfaction

• Work closely with installation and service teams to ensure smooth project execution

• Accurately document jobs in CRM and follow company sales process

• Help drive company lead generation through community events

What We're Looking For

• 2+ years of HVAC sales or in-home sales experience preferred

• Strong communication and presentation skills

• Ability to explain technical concepts in simple, homeowner-friendly terms

• Organized, self-motivated, and comfortable managing your own pipeline

• Valid driver's license and clean driving record

• Comfort with technology (tablets, CRM systems, digital proposals)

HVAC technical knowledge is a plus - but we will train the right salesperson.

What We Offer

• Competitive base salary + uncapped commission

• Paid training and ongoing coaching

• Vehicle allowance

• Health, dental, vision, and retirement options

• Advancement opportunities as the company grows

• A supportive team culture that values professionalism and integrity

Why Work With Us

We believe sales should feel helpful, honest, and customer-focused. Our Comfort Consultants are trusted advisors, not order takers. If you want to be part of a company that invests in its people and rewards results, we'd love to meet you.