HVAC Client Success & Growth Specialist

Redmaneq; Orlando (FL); Hybrid; USD 60,000 - 85,000; Full time

Job summary

MSI seeks a Client Success Specialist to identify and pursue new business opportunities for preventative maintenance contracts, educate clients on HVAC system benefits, and build lasting relationships that drive long-term value.

The role emphasizes sales-driven client acquisition, ongoing relationship management, and collaboration with project management and accounting teams to ensure seamless onboarding and service delivery.

Qualifications

• Minimum 5 years of proven sales experience with a track record of exceeding targets.
• Experience in service-based industries and client relationship management.
• Strong communication, negotiation, and analytical skills.

Responsibilities

• Prospect and acquire new clients with targeted sales strategies.
• Build and maintain relationships to expand service agreements.
• Use Dynamics CRM to track leads and opportunities.
• Qualify high-potential leads with Atlas prospecting tool.
• Negotiate and close service agreements with favorable terms.
• Collaborate with internal teams to onboard clients.
• Analyze sales data to optimize strategies and meet targets.

Skills

Sales experience

CRM experience

Negotiation

Communication

Analytical skills

Tools

Dynamics CRM

Atlas prospecting tool

Job description

MSI seeks a Client Success Specialist to identify and pursue new business opportunities for preventative maintenance contracts, educate clients on HVAC system benefits, and build lasting relationships that drive long-term value.

The role emphasizes sales-driven client acquisition, ongoing relationship management, and collaboration with project management and accounting teams to ensure seamless onboarding and service delivery.