HVAC Branch Service Leader for Data Center Growth

Johnson Controls International; Lubbock (TX); On-site; USD 104,000 - 145,000; Full time

Job summary

Johnson Controls, Inc. seeks an HVAC Branch Service Manager to lead the local service operation and support data center growth in Lubbock, TX. You will drive branch efficiency, forecast performance, and coach teams to deliver reliable, safe outcomes for customers.

You will partner with field managers, account teams, and service staff to ensure proactive service delivery, strong financial results, and adherence to safety standards, with a focus on customer satisfaction and continuous improvement.

Qualifications

• Minimum of 5 years of proven experience managing service operations and/or service dispatch or scheduling.
• Equivalent combination of education and HVAC industry experience.
• Minimum of 5 years of HVAC commercial industry experience with progressing responsibility.
• Ability to work independently with strong organizational skills and attention to detail.
• Strong interpersonal skills with the ability to connect effectively with internal and external clients.
• Ability to manage a large and diverse number of projects, tasks, and issues with tact, cooperation, and persistence.
• Ability to prioritize work activities based on financial impact and desired business goals.
• Demonstrated written and verbal communication skills.
• Experience with basic project accounting or costing principles.
• Ability to positively represent Johnson Controls and influence diverse teams to accomplish tasks and goals.
• Ability to use service management software and financial accounting systems.

Responsibilities

• Own day-to-day HVAC branch service operations and drive performance for data center growth.
• Collaborate with Truck Based Service Managers and Customer Service to forecast and analyze service metrics.
• Supervise service business support teams including account management, asset management, invoicing, and file maintenance.
• Provide coaching on business processes, methodologies, and service applications.
• Address risk or performance gaps with training, resources, and practical actions.
• Serve as SME for service processes and applications during actualization and training.

Skills

Service operations management

Dispatch scheduling

HVAC industry experience

Independent work

Strong communication

Education

Bachelor's degree

Tools

Service management software

Financial accounting systems

Job description

Johnson Controls, Inc. seeks an HVAC Branch Service Manager to lead the local service operation and support data center growth in Lubbock, TX. You will drive branch efficiency, forecast performance, and coach teams to deliver reliable, safe outcomes for customers.

You will partner with field managers, account teams, and service staff to ensure proactive service delivery, strong financial results, and adherence to safety standards, with a focus on customer satisfaction and continuous improvement.