Truck-Based Data Center HVAC Service Manager

YDU JC Air Cond & Ref Inc.- Dubai; Lubbock (TX); On-site; USD 89,000 - 125,000; Full time

Job summary

Johnson Controls is seeking a Truck Based Service Manager for Data Centers to lead HVAC service operations across a regional territory. You will manage a small team of Technicians and Team Leads, plan and dispatch field work, and ensure on-time, safe, high-quality service delivery for mission-critical data center customers.

You will be accountable for day-to-day operations, meeting SLAs, and improving service performance, with opportunities for career growth in a global, safety-focused

Qualifications

• Degree or equivalent in a technical field.
• 6+ years in HVAC service, field ops, or related leadership.
• Experience supervising technicians or team leads.
• Strong communication and problem-solving skills.

Responsibilities

• Lead truck-based HVAC service team for data center customers.
• Coordinate scheduling, dispatch, and field execution to meet SLAs.
• Direct installation, inspection, and service work with quality and timeliness.
• Manage labor utilization, staffing, and resource allocation across territory.
• Monitor service performance, profitability, and operational metrics.
• Coach, develop and support team members to strengthen capability.
• Partner with branch leadership to resolve issues and meet commitments.
• Maintain safety, compliance, and policy adherence across activities.
• Communicate work status and follow-up actions to customers.

Skills

HVAC leadership

Field operations

Team supervision

Scheduling & dispatch

Customer focus

Communication

Safety compliance

Education

Bachelor degree or equivalent

Tools

MS Office

Service management tools

Job description

Johnson Controls is seeking a Truck Based Service Manager for Data Centers to lead HVAC service operations across a regional territory. You will manage a small team of Technicians and Team Leads, plan and dispatch field work, and ensure on-time, safe, high-quality service delivery for mission-critical data center customers.

You will be accountable for day-to-day operations, meeting SLAs, and improving service performance, with opportunities for career growth in a global, safety-focused