HVAC Branch Service Leader

Johnson Controls; Leesburg (GA); Presencial; USD 100 000 - 150 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Paid time off (15 days first year)

401K + medical, dental, vision

Zero Harm safety policy

Resumo da oferta

Johnson Controls in Leesburg, GA, seeks a Branch Service Manager to own daily service operations and lead the branch team toward exceptional customer satisfaction and financial performance.

You will forecast, analyze, and drive service processes, supervise the service support staff, and implement best practices to deliver high-value service solutions. Competitive salary and comprehensive benefits offered.

Qualificações

• Minimum of 5 years’ service industry experience managing service operations and/or dispatch/scheduling.
• Ability to work independently with strong organizational and attention to detail skills.
• Strong interpersonal skills to communicate with internal and external clients.
• Experience with project accounting or costing principles.

Responsabilidades

• Oversee day-to-day service operations and branch support, ensuring customer satisfaction.
• Forecast, analyze, and drive service processes to meet financial objectives.
• Direct supervision of service business support teams handling accounts, invoicing, and related tasks.
• Coach teams and implement best practices and service applications across the branch.
• Ensure delivery standards align with company objectives for profitable growth.
• Perform other duties related to customer satisfaction and service strategy execution.

Conhecimentos

Service operations management

Team leadership

Customer service

Forecasting & analysis

Communication

Descrição da oferta de emprego

Johnson Controls in Leesburg, GA, seeks a Branch Service Manager to own daily service operations and lead the branch team toward exceptional customer satisfaction and financial performance.

You will forecast, analyze, and drive service processes, supervise the service support staff, and implement best practices to deliver high-value service solutions. Competitive salary and comprehensive benefits offered.