HVAC Branch Sales Pro | Customer Service & Growth

carrierenterprise

Harbinger (NC)

On-site

USD 36,000 - 48,000

Full time

3 days ago
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Benefits offered by this job

Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
EAP
Tuition Reimbursement
Paid Vacation & Sick time
Company Paid Holidays
401(k) Plan with Employer Match
Employee Discount Program

Job summary

Carrier Enterprise, a leading HVAC distributor, seeks a Branch Counter Sales Associate in Harbinger, NC to serve contractors and dealers with product knowledge and friendly service. You will process orders, manage inventory, and help customers select the right HVAC parts and equipment, supporting sales growth and branch success.

You will assist with troubleshooting, maintain a safe counter, and handle documentation for transactions and warranties, with travel as needed for training and

Qualifications

  • Experience delivering strong customer service in a retail or field environment.
  • Ability to manage P&L considerations and contribute to branch profitability.
  • Experience leading teams in a retail setting and driving sales growth.
  • Proven history building cross-functional relationships to achieve goals.
  • Skill in analyzing customer, market, and competitor data for planning.
  • Comfort with using sales and inventory systems and MS Office.

Responsibilities

  • Greet customers and help them find the right HVAC products and supplies.
  • Accurately process orders, handle payments, and invoice correctly.
  • Maintain deep product knowledge of HVAC products, specs, and pricing.
  • Monitor stock levels, perform counts, and report discrepancies.
  • Assist customers with troubleshooting related to HVAC equipment.
  • Follow safety protocols and maintain a clean counter area.
  • Complete paperwork for transactions, returns, and warranties.
  • Travel to other locations for training or meetings as needed.

Skills

Customer service
Profit & loss
Retail leadership
Sales growth
Cross-functional relationships
Data analysis

Education

High School Diploma or GED
Associate's degree preferred

Tools

MS Office
Sales/inventory systems

Job description

Carrier Enterprise, a leading HVAC distributor, seeks a Branch Counter Sales Associate in Harbinger, NC to serve contractors and dealers with product knowledge and friendly service. You will process orders, manage inventory, and help customers select the right HVAC parts and equipment, supporting sales growth and branch success.

You will assist with troubleshooting, maintain a safe counter, and handle documentation for transactions and warranties, with travel as needed for training and

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