HVAC Branch Sales Pro: Grow with Contractors

carrierenterprise

Hanover (MD)

On-site

USD 37,000 - 56,000

Full time

3 days ago
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Benefits offered by this job

Health Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance (Short-term and  
Employee Assistance Program (EAP)
Tuition Reimbursement & Professional -
Paid Vacation & Sick time
Company Paid Holidays
401(k) Plan with Employer Match
Employee Discount Program

Job summary

Carrier Enterprise is seeking a Branch Counter Sales Associate in Hanover, MD. You will be the face of the branch, delivering exceptional customer service, expert HVAC/R product knowledge, and support to contractors visiting the location. This role offers performance bonuses and incentives.

You will greet customers, process orders, maintain stock, provide technical support, and ensure a safe, organized counter environment. Some travel for training may be required.

Qualifications

  • Prior experience in Customer Service.
  • Prior leadership roles with profit and loss responsibility preferred.
  • Experience in leading people in a retail environment.
  • Demonstrated ability to rapidly grow sales in a retail environment.
  • Experience building and maintaining cross-functional relationships.
  • Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning.

Responsibilities

  • Greet customers, assist with finding HVAC/R products and provide recommendations.
  • Process orders accurately, handle payments and invoicing.
  • Maintain deep product knowledge, stay updated on inventory and pricing.
  • Monitor stock levels and report discrepancies to the store manager.
  • Assist customers with troubleshooting HVAC/R equipment.
  • Follow safety protocols and keep counter area clean and organized.
  • Complete paperwork for transactions, including invoices and returns.
  • Occasional travel to other locations for training sessions or meetings.

Skills

Customer Service
Leadership
Retail sales
Sales growth
Cross-functional relationships
Data analysis

Education

High School Diploma or GED
Associate's degree in business/marketing

Tools

MS Office
Sales/inventory systems

Job description

Carrier Enterprise is seeking a Branch Counter Sales Associate in Hanover, MD. You will be the face of the branch, delivering exceptional customer service, expert HVAC/R product knowledge, and support to contractors visiting the location. This role offers performance bonuses and incentives.

You will greet customers, process orders, maintain stock, provide technical support, and ensure a safe, organized counter environment. Some travel for training may be required.

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